Last updated 2026-07-22
Webby Reach ("we", "us") operates Webby Reach, a marketing analytics dashboard that lets businesses connect their own marketing accounts and view their performance in one place. This policy explains what we collect, how we use it, and the choices you have.
It covers people who use the Webby Reach application ("customers" and their invited users) and the data that flows through it from the third-party accounts a customer chooses to connect.
When you connect an account, we access — using tokens you explicitly authorize — only the data needed to show your analytics:
We request read/insights permissions to display analytics and, where you enable publishing, the permissions needed to post content you create. We do not collect your social media login credentials — authentication happens on the provider's own site via OAuth.
We store the access/refresh tokens the providers issue so your dashboards stay current. Tokens are encrypted at rest and are never displayed, exported, or shared.
We do not sell your personal information or your connected platform data, and we do not use it for advertising.
Access is isolated per customer: one customer can never see another customer's data. We share data only with:
We keep account and analytics data for as long as your account is active. When you disconnect a provider we stop syncing and remove its stored tokens. When you close your account, or on a valid deletion request, we delete or de-identify your personal data and connected-platform data within a reasonable period, except where retention is required by law.
Our use of information received from the Meta APIs follows Meta's Platform Terms and Developer Policies. We use Instagram/Facebook data only to provide the analytics and publishing features you request, retain it only as needed for those features, and delete it on request or when you disconnect. To remove Meta-sourced data, use the Data Deletion instructions.
Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We use Google data solely to provide and improve the analytics features you enable, and we never transfer it for advertising or sell it.
We protect data with encryption of tokens at rest, encrypted transport (HTTPS), hashed passwords, per-customer isolation, CSRF protection, and access controls. No system is perfectly secure, but we work to safeguard your information.
Webby Reach is a business tool not directed to children under 16, and we do not knowingly collect their data.
We may update this policy; material changes will be reflected by the "Last updated" date above and, where appropriate, an in-app notice.
Questions or requests: areyes@webbyreach.com.